Frequently Asked Questions
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E-Mail us at
support@tandastudios.com or call us at 732-572-2382. You can also use the "Private Message" link, located near the top of the page, to contact us directly through the site.
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TAC Amateur can be found under the "Bonus Sites" link. When promted for a password, just enter your ChickPass Network username and password and it will work there. You can access other bonus sites, such as Nymphos and JupaMan, in the same section but without the additional password prompt.
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Each scene has a "Download" tab with links, and instructions to right click and choose "save link as". Note that the exact syntax may vary by browser, so do a Google search if you don't see the option in your right click menu. Tablet and mobile users can also download, if your device allows it, and you can find instructions on how to right click with a quick Google search.
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4k videos can be found by clicking "categories" and then selecting the "4k" category tag, or simply enter "4k" in the search bar.
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Yes, our sites are fully responsive and you will automatically get the version sized to fit your device, including versions for mobile phones and tablets. All the content is available regardless of the device you are using.
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All our photo galleries are available in a downloadable zip file for your convenience. Just click go to the photo gallery you want, choose the download tab, and follow the instructions to right click and choose "save link as". You can find zip utilities, such as WinZip, available online for free if your computer doesn't recognize them automatically.
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No, there are no limits on downloading, and you can download and keep as many files as you want. You are also free to use a download manager to queue multiple files instead of trying to download them one at a time. A quick Google search will help you find links to free download managers.
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The HD videos are very large and encoded at 8000kbps, which means you need a fast connection, and a decent amount of free memory, to stream them. If your connection isn't fast enough, or you don't have enough memory, we do provide smaller files for you to stream. If you have any problem with video playback, please contact support and we'll be happy to help.
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The videos aren't smaller, it's simply the embedded player in your browser that's smaller to make sure it fits on your screen. Just choose full screen to see it larger.
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Please do. We always want to know what you think and what we can do to make your experience more enjoyable. Contact us anytime with your requests and feedback.
